Delivery
We offer two levels of mainland UK delivery; please note that remote areas may take slightly longer than quoted.
Standard rate: £4.50. Delivery will take 3-5 working days and is our FREE service on orders of £75 or more.
Next day: £10.00 order by 12 pm for our express service, sent with DPD, a signature will be required.
Please note that our deliveries require a signature; please bear this in mind when entering your delivery address.
Catherine Tough does not accept any liability for instructions issued to the delivery company by the customer (e.g., a note left saying 'leave it in the shed / 'with the neighbour). If you wish to add delivery instructions, please add them to the 'order notes' box at checkout, and we will inform the courier.
Orders placed after 12 pm on Friday, Saturday & Sunday will be processed on Monday mornings. Any order received on a Bank Holiday will be processed on the next working day.
USA
Delivery Duty Paid - £20.00
Following recent changes to US regulations, our pricing now includes duty and will be delivered to you with no additional fees to pay.
5-10 working days. Royal Mail/USPS - Tracked.
EU
European Delivery - £12.00
Transit time 8 - 10 days. Our transit time does not include any delays due to customs clearance in your destination country.
Orders to the EU will require you to pay local VAT on goods upon arrival.
Any orders not accepted due to refusal to pay duty will be refunded minus any return shipping fees and courier penalties due.
SWITZERLAND + NORWAY
Delivery - £12.00
5-10 working days. Royal Mail - Tracked.
Transit time 8 - 10 days. Our transit time does not include any delays due to customs clearance in your destination country.
Orders to the EU will require you to pay local VAT on goods upon arrival.
Any orders not accepted due to refusal to pay duty will be refunded minus any return shipping fees and courier penalties due.
INTERNATIONAL
Delivery - £20.00
5-10 working days. Royal Mail - Tracked.
Transit time 8 - 10 days. Our transit time does not include any delays due to customs clearance in your destination country.
Orders may require you to pay local VAT on goods upon arrival.
Any orders not accepted due to refusal to pay duty will be refunded minus any return shipping fees and courier penalties due.