White Hot Water Bottle - 2.0 Litre thermo-plastic

These 2.0-litre thermoplastic hot water bottles keep you warm on cold winter nights and gently soothe minor aches and pains. They are made from moulded PVC-s and comply with UK and EU safety standards.

Why not pair it with one of our knitted, regular-sized hottie covers and let the combo work its magic, providing warmth, well-being and savings on your winter bills?

Made in Germany from moulded thermoplastic and date-stamped

• Plain hot water bottle 2.0 L 
• Made in Germany
• Integrally moulded hot water bottle with jointless neck preventing leakages
• Extra large aperture.
• These bottles are odourless and recyclable.
• Manufactured to BS 1970 : 2012 STANDARDS  for hot water bottles made of pvc
• Certified safe by TÜV SÜD for mechanical & chemical wear and production monitoring.
• Our hot water bottles are date-stamped, and you should replace them every 5 years.  Increased use may shorten the lifespan; please check your hot water bottle regularly.

Treating someone? At checkout, use the 'order notes' box to add a gifting message. We'll take care of the rest. Your items will be lovingly wrapped in tissue paper, and our staff will handwrite a personal message on a card.

We offer two levels of mainland UK delivery; please note that remote areas may take slightly longer than quoted.

Standard rate: £4.50. Delivery will take 3-5 working days and is our FREE service on orders of £75 or more.

Next day: £10.00 order by 12 pm for our express service, sent with DPD, a signature will be required.

Please note that our deliveries require a signature; please bear this in mind when entering your delivery address. 

Catherine Tough does not accept any liability for instructions issued to the delivery company by the customer (e.g., a note left saying 'leave it in the shed / 'with the neighbour). If you wish to add delivery instructions, please add them to the 'order notes' box at checkout, and we will inform the courier.

Orders placed after 12 pm on Friday, Saturday & Sunday will be processed on Monday mornings. Any order received on a Bank Holiday will be processed on the next working day.

USA 

Delivery Duty Paid - £20.00

Following recent changes to US regulations, our pricing now includes duty and will be delivered to you with no additional fees to pay.

5-10 working days. Royal Mail/USPS - Tracked.

EU 

European Delivery - £12.00

Transit time 8 - 10 days. Our transit time does not include any delays due to customs clearance in your destination country. 

Orders to the EU will require you to pay local VAT on goods upon arrival. 

Any orders not accepted due to refusal to pay duty will be refunded minus any return shipping fees and courier penalties due.

SWITZERLAND + NORWAY

Delivery - £12.00

5-10 working days. Royal Mail - Tracked.

Transit time 8 - 10 days. Our transit time does not include any delays due to customs clearance in your destination country. 

Orders to the EU will require you to pay local VAT on goods upon arrival. 

Any orders not accepted due to refusal to pay duty will be refunded minus any return shipping fees and courier penalties due.

INTERNATIONAL 

Delivery - £20.00

5-10 working days. Royal Mail - Tracked.

Transit time 8 - 10 days. Our transit time does not include any delays due to customs clearance in your destination country. 

Orders may require you to pay local VAT on goods upon arrival. 

Any orders not accepted due to refusal to pay duty will be refunded minus any return shipping fees and courier penalties due.

RETURNS & EXCHANGE

We take great care at Catherine Tough to ensure your order is picked, packed and sent with consideration and attention to detail.  If for any reason you are not happy with your  order we offer a no fuss returns and exchange policy.

You can return part or all products ordered on the Catherine Tough website 120 calendar days following the delivery date.

 How can I return or exchange a product

You can return/exchange an item purchased directly from Catherine Tough up to 120 days after the delivery date. The item must be in its original packaging and with its paperwork. The return postage is at your expense and must be tracked to guarantee a refund. In the unlikely event that a product is faulty we will refund the return fees once we have inspected the product, please send a copy of your postage receipt if this is the case.

If you would like to exchange a perfect product or unwanted gift for something else on our site we do ask that you pay our 'swapsies' admin and postage fee to cover our costs. This costs £4.50 and can be purchased by clicking here

All products come with a label attached. Do not remove the label or any other relevant labels from the purchased products should you wish to return the purchased product. Should you decide to exercise your right to return purchased products, Catherine Tough will not accept returned products returned to us without the relevant labels, or that may have been altered from their original status worn (other than trying them on) or damaged.

If you wish to return/exchange an item, please email us at support@catherinetough.co.uk so we know to expect your delivery and can act quickly upon its receipt.

Web Returns to: Catherine Tough, 493 Lea Bridge Rd, Leyton, London, E10 7EB

Once the goods have been received, you will receive a confirmation email. Your exchange/refund will be then be processed.

If you need any further information, you can contact us on

ANY OTHER QUESTIONS

Please get in touch through our contact page or message us directly we'll be more than happy to help.

support@catherinetough.co.uk 

studio WhatsApp +44 (0) 7842 460 790  (9am-5pm)